Terms & Conditions

Ninebot Malaysia provides a 1 Year Manufacturer Warranty and 6 Months Battery Warranty for all Ninebot products purchased from Ninebot Malaysia. In the event of a manufacturer’s defect in your Ninebot product from Ninebot Malaysia, we will verify the issue and perform a replacement on the parts that is defected by claiming the warranty from Ninebot Headquarters provided the unit is still under the Official Ninebot Malaysia warranty duration. We do not provide 1-1 replacements or refunds in cash.